Why use a secretarial service? Services Rates Affiliations and Certifications Testimonials Contact Us

We provide fast, professional, and confidential work at very reasonable rates. We specialize in offsite word processing, data entry, transcription and desktop publishing. 

We provide many services but we cannot list all of them. However, if you are interested in a service that is not listed below, please contact us and we can possibly provide the service you require or refer you to someone who can. Click here for PDF brochure.

Some of our services are listed below: 

Bookkeeping

    Invoices – You can’t get paid if your clients don’t get your invoices. We use QuickBooks Pro to print and mail your invoices.
    Spreadsheets – Do you need an Excel spreadsheet to keep track of pricing data or contacts? We can also use this database to format letters, mail flyers or brochures, format and print labels to be “snail” mailed.

Data Entry

Database design and management – Do you have a stack of business cards? We can set up an Excel database with contact names, titles, addresses, phone numbers, fax numbers, email address, and websites. This list is then emailed to you so you have access to it for contacting your most important people. We can also use this database to format letters, mail flyers or brochures, format and print labels to be “snail” mailed.
    Contact Management - We use ACT! to manage your contacts and keep you up-to-date in your sales progress.
    Archives – Record storage companies can outsource their archives to us for database design and maintenance.
    Mailing labels - We can set up an Excel database with your contact names, titles, addresses, phone numbers, fax numbers, email address, and websites. This list is then emailed to you so you have access to it for contacting your most important people. We can also use this database to format letters, mail flyers or brochures, format and print labels to be “snail” mailed.
Desktop Publishing
Booklets - Pass down your life story to family members. Capture your precious moments in a spiral-bound booklet to be passed through generations. Colorful photos and interesting stories on your childhood, vacations, marriage, college, children and pets are printed and saved for a lifetime. Don’t let those precious moments be lost in your memory, share them with family and friends. These booklets make perfect anniversary, birthday, or holiday gifts.

Pass down your delicious recipes to family and friends. Have your mouth-watering recipes typed and spiral-bound to pass down through generations. Don’t keep those recipes secret any longer. Organizations can use these recipe books for fundraisers. Recipe booklets make perfect anniversary, birthday, or holiday gifts.

Brochures/flyers - Advertise your business or real estate property with colorful brochures or flyers. We will design the perfect flyer or brochure to help promote your business. You always need great promotional materials to distribute to clients and prospects at trade shows and networking events. 

Bulletins - Your family and friends would love getting a bulletin from you at holiday time. Your bulletin will include brief stories about your summer vacation, graduations, births, new pets, and promotions. Photos can also be included in your bulletin. Think about including your family bulletin in your holiday cards. These are good to keep in touch with people that live far away.

Business cards – We will design your business card and print them. Give your business cards to prospective clients at all networking events.

Networking Cards – Do you need to keep in touch with prospects? We design and print your cards with your color photo and contact information. Cards fit into a #10 business envelope. Mail a handwritten networking card to prospective clients that you meet at networking events. They will be very impressed!

Personal Calling Cards- We will design your card and print them. Give your cards to people you meet along motorcycle rides and camping trips to keep in touch.

PowerPoint Slide Shows - A PowerPoint slide show is a great way to promote your business. We can design a slide show with informative text, backgrounds, charts, colorful graphics, music, and animation. Slide shows are wonderful for showing off products or services at trade shows or craft shows. They are also great to print out and give as handouts at seminars.

Procedure Manuals - Procedure manuals make sure everyone is on the right page. Do you have a procedure for a process or instructions that you need in writing to distribute to employees? We will design your manual and have it spiral-bound.
Internet
Email Newsletter - Promote your business with a monthly email newsletter. We use Constant Contact to create a compelling newsletter with articles, news, stories, photographs, coupons, and links about your company. You will be remembered top in your field with a monthly email newsletter.

Event Promotion – Do you need someone to add your fundraiser, social or networking event to online events lists? We have FREE access to several lists.

Internet Research - We provide Internet research to help you find just the right information. Having us do your research will save you lots of time.
Marketing Services
Database - We can set up an Excel database with your contact names, titles, addresses, phone numbers, fax numbers, email address, and websites. This list is then emailed to you so you have access to it for contacting your prospects. We will also use this database to format letters, mail flyers or brochures, format and print labels to be “snail” mailed.

Flyers/Brochures - Advertise your business with colorful brochures or flyers. We will design the perfect flyer or brochure to help promote your business. You always need great promotional materials to distribute to clients and prospects at trade shows and networking events. 

Hostess Packages - Do you offer Mary Kay, Arbonne, Pampered Chef, Premier Jewelry, Avon, Tupperware, or other products with home parties? I can save you time by helping you assemble and mail out hostess packages. You give me your flyers, catalogs, order forms, envelopes and postage and I will put them together. You email or call me with the hostess name and address and I will mail out the packages for you.

Mailing Process - Your letter, flyer, or brochure is folded, inserted into envelopes, envelopes are sealed, labels and postage are attached. Envelopes are mailed or given back to you, whichever you prefer.
Scanning
High-speed scanning - Do you have binders or boxes full of papers? We can scan 130 pages per hour and get them into a PDF and save them all on a tiny flash drive. Just think about all the space you will have.

Business card scanning - Do you have piles of business cards from all those networking events that you attend? Get rid of those heavy cards and get them into a usable format, including Excel, and use them for follow-up phone calls, emails and "snail-mail."

Photo scanning - Get your precious photos scanned and saved onto a flash drive for use on Facebook.
Social Media
Don't have time or don't understand Twitter, LinkedIn or Facebook? I can set up your accounts and keep you posted to get your business noticed. Check out my Social Media Workshops on www.bowiechamber.org with the Greater Bowie Chamber of Commerce.
Telephone
Appointments – Get those moneymaking appointments set with prospects and clients.

Call Forwarding - Don't be concerned about missing your important phone calls when you are away. Most prospects will not leave a message and you will lose business if you do not have a “live” person answering the phone. You can forward your business phone calls to us and we will take the calls and email the messages to you. Check with your phone company to get the procedure to forward your phone calls.

Follow-up phone calls – After you attend networking events follow up emails or phone calls should be made to prospects to remind them of what you do. 
Transcription
Standard, medical or legal transcription will be completed in Microsoft Word or WordPerfect, as requested, from your VHS, DVD, CD, MP3, standard or micro tapes. Completed transcription will be emailed to the client. We charge by the word, line, audio hour, audio minute, doubled-space page or hour. 20% may be added if the tapes are difficult to hear, contain a lot of background noises, voice accents, etc. If you require the tapes returned, we mail Priority with a $4.95 charge added to your invoice. 
Save time by allowing us to transcribe your letters. You might not have time to write letters or you know someone who has bad vision or arthritis but they would like to keep in touch with family and friends. Record a “letter” on a tape and we will transcribe that letter, print it and mail it to whomever you like. This service is especially great for the elderly.
Typing
We type forms including, but not limited to, applications, IRS forms 1099 and 1096.
Word Processing

Academic/College Reports - Don’t type your own college report, let us do it. We will type your college reports, thesis, interviews and dissertation quickly and accurately so you can spend time doing what you like best. 

Interrogatories - We specialize in taming your legal administrative chaos. We assist you in handling the day-to-day tasks of running your practice by providing expert secretarial services. You may consider us your “back-up team” when your secretary is ill, on vacation, or you have a special project that just can’t wait. We are available to type your Answers to Interrogatories, Requests for the Production of Documents, Orders, Certificates of Service, and Motions.

Letters - You might have a business letter that needs typing or a personal complaint letter. You may not want to type it yourself or you don’t know how to use a computer or you don’t have a computer. You handwrite it and let us type that important letter for you.

Save time by allowing us to transcribe your letters. You might not have time to write letters or you know someone who has bad vision or arthritis but they would like to keep in touch with family and friends. Record a “letter” on a tape and we will transcribe that letter, print it and mail it to whomever you like. This service is especially great for the elderly.

Mail-merge - Keep in touch with clients, prospects, friends and family. We can set up an Excel database with your contact names, titles, addresses, phone numbers, fax numbers, email address, and websites. This list is then emailed to you so you have access to it for contacting your most important people. We can also use this database to format letters, mail flyers or brochures, format and print labels to be “snail” mailed.

PDF Conversion – Do you need to have an important Microsoft Word or Excel document converted to a Portable Document Format (PDF) so you can include it on your website? We will also convert a PDF document into a Word or Excel document.

Resumes and cover letters - Get that dream job with our resume and cover letter. You handwrite your resume and we will type it into a format that will attract attention. We will write (or you can write it) and type your cover letter from your description of the job you are applying for. Resumes and cover letters must be paid in advance.


Frequently Asked Questions


1. What do you do?
We provide quality word processing, data entry, desktop publishing, and transcription at very reasonable rates to companies, government agencies and individuals.

2. What is the cost?
Our rates are very reasonable and assessed by individual projects. Quotes are based on your requirements. With the advanced administrative skills we have, our fees are very fair, even perhaps a bit low. When you think about the value of your own time, and what you could do with more of it, it will look like a heck of a deal. 

3. Why should I give you my project? 
Our time is 100% productive. With employees you pay for down time, for bathroom and drink breaks, and for time spent socializing with others, whether or not you know it. You don't have to provide space, equipment, a guarantee of hours, or benefits. You don't have the employee hassles, or pay employment taxes, buy additional insurance, or conform to federal mandates like OSHA or ERISA. With us, you only pay for time spent working with you, so it always seems that there are more minutes in an hour. 

4. How do I get the work to you?
Please let us know each time you have a project because we want to be sure we are available and have time to schedule a subcontractor, if necessary. Our clients are welcome to drop off, “snail” mail, courier, fax or email projects to us.

5. How do I pay?
There are several ways we can bill you. If you have a one-time project or you only need us once in a while, you will be billed immediately after the project completion. Payment will be expected before delivery of the project. We accept credit cards, electronic and standard checks. Large projects may require a 50% deposit.

If you prefer, we can work on a retainer agreement. We block a minimum of 20 hours per month to be used. The client pays a monthly fee (example: 20 hours X $/hour = monthly retainer) at the beginning of each month. Unused hours do not roll over to the next month. Expenses are additional. The hourly rate on a retainer is usually discounted by about 10%, in recognition of the client's willingness to buy a block of time. 

6. Why do you work virtually?
In some rare cases, we will work in the client’s local office. However, most of our work is done virtually and delivered online. We enjoy the convenience of working without leaving our home offices.

7. Should I work with you virtually? 
If you are controlling, need to micro-manage, have trust issues, aren't on line, can't understand how or why this would work, live in the urgent, procrastinate, rush to deadline, aren't organized, want someone at your beck and call, have a huge ego and can't work in partnership with others, don't understand the power created in a relationship with a fantastic assistant, aren't open to learning new ways of working and communicating, or if you work in a high-pressure field where things run you instead of the other way around, you probably need an in-person employee, not a VA.